We offer a flat delivery fee of $20 per order.
For the vast majority of Australian households, orders will be sent by courier. We generally pack and dispatch on Mondays and Tuesdays and delivery usually takes 1-2 days to all states.
Orders will be packed in an insulated box with gel ice packs to keep cool while in transit. To preserve the quality of our products, our insulated and iced boxes are capped at a maximum of 5kg. Orders over 5kg will require two boxes.
We cannot be held responsible for the service, delays, or delivery by Australia Post.
Our shipping costs are non-refundable.
Beer and Wine Delivery with Australia Post
Our beer and wine cartons are sent separately from cheese orders, and are sent via Australia Post eParcel. Delivery will take 5-10 business days, and will arrive separately from any other orders.
Free Click and Collect. At checkout you choose to collect your order from the locations listed. Click and Collect orders will be packed Monday - Wednesday for collection on Thursdays and Fridays.
Each shipping method that we use will generate a tracking number on dispatch, and you will receive an email or text notification to track your order.
If you need your cheese even quicker, we will do everything we possibly can to help. Just send us an email to firstname.lastname@example.org or call us on 03 6260 6353 and ask for Jenny.
We do not recommend using a PO Box address for orders containing perishable products.
Not home to receive your order?
Our drivers will only leave your parcel in what they consider to be a safe place. If the driver feels it is not safe then the parcel will be taken to your local depot/post office.
If you live in an apartment, make sure you add delivery instructions to your order, for example: “Please leave delivery at service desk” or “Buzz apartment 123 on arrival”.
For any delivery issues please contact the customer service team at Bruny Island Cheese Co on 03 6260 6353 or email email@example.com